Refund policy
Thank you so much for supporting my handmade work! Each Groove Tube lamp and clothing piece is crafted by hand in my NYC studio (apartment), making every item one-of-a-kind.
Because of the human and handmade nature of my creations, all sales are final. This means I am unable to accept returns, exchanges, or issue refunds, except in the rare case that an item arrives damaged or defective.
If your order arrives damaged, please contact me within 3 days of delivery at [your email address] with photos of the item and packaging. I will work with you to find a solution — either a repair, replacement, or partial refund, depending on the situation.
I deeply appreciate your understanding that your purchase helps sustain an independent, artistic practice.